SHIPPING
AUSTRALIA
All Australian orders are dispatched from our Terrigal, New South Wales warehouse via Australia Post, with tracking available. We aim to dispatch the orders on the same/next business day.
Orders over $100AUD - FREE Standard shipping
Orders under $100AUD - Standard $8, Express $12
| State | Standard | Express |
| NSW + ACT | 1-3 Days | 1-2 Days |
| VIC + QLD | 3-5 Days | 2-3 Days |
| SA + TAS | 3-7 Days | 2-3 Days |
| WA + NT | 5-8 Days | 2-4 Days |
NEW ZEALAND
New Zealand orders are dispatched from our Central Coast, NSW Australia warehouse via Australia Post, with tracking available. We aim to dispatch the orders on the same/next business day.
Orders over $250AUD - FREE Standard shipping
| Rate type | Cost (AUD) | Estimate Delivery Times |
| Economy (No signature) | $8 | 6-10 Business Days |
| Standard | $15 | 4-8 Business Days |
| Express | $20 | 2-5 Business Days |
REST OF THE WORLD
CUSTOMS CHARGES (TAXES & DUTY FEES)
International customers may be charged taxes/duties by your local customs office. The charges will vary country to country and are dependent on a range of factors - to find out more, we recommend contacting the relevant authority for your location. These payments are the responsibility of the customer and bird & hill will not be held responsible for these.
If you choose not to pay taxes and duties payable upon import and your package is returned to us, you will be eligible to receive a refund for the value of your product - you will not be refunded the shipping fee.
Note: We are not responsible for products delivered to an incorrect address supplied by the sender. Please check your shipping info twice. Change of address must be within the hour of purchase, so we can correct it for you.
If you have any questions or would like more information, send us an email at: hello@birdandhill.com
