SHIPPING

AUSTRALIA

          We offer standard shipping for ($5.95 or FREE shipping on all Australian orders over $80 AUD) and express shipping for $9.95 via Australia Post. All orders placed on www.birdandhill.com are despatched from our warehouse in NSW Australia.

          HOW LONG WILL IT TAKE TO ARRIVE?

          Standard shipping: 2-5 business days
          Express shipping: 1-3 business days

           

          INTERNATIONAL (NEW ZEALAND, USA, EUROPE, UK ETC)

          COVID-19 UPDATE: Please note due to COVID-19 there are some countries that we cannot ship to due to our shipping providers regulations. At this point the only international countries we are currently shipping to are New Zealand and United States. 
          New Zealand
          Standard shipping: $18.00 AUD
          Express shipping: $33.20 AUD
          United States
          Standard shipping: $24.00 AUD
          Express shipping: $39.00 AUD
          .
          While we have tried to cover most of the globe during this pandemic, if we don't ship to your country yet, contact us and we will see if we can work something out. Thank you for your patience and understanding.

           

          Note: We are not responsible for products delivered to an incorrect address supplied by the sender. Please check your shipping info twice. Change of address must be within 2 hours of purchase, so we can correct it for you.

          If you have any questions or would like more information, send us an email at: hello@birdandhill.com

           

          CUSTOMS CHARGES (TAXES & DUTY FEES)

          International customers may be charged taxes/duties by your local customs office. The charges will vary country to country and are dependent on a range of factors - to find out more, we recommend contacting the relevant authority for your location. These payments are the responsibility of the customer and bird & hill. will not be held responsible for these.

          If you choose not to pay taxes and duties payable upon import and your package is returned to us, you will be eligible to receive a refund for the value of your product - you will not be refunded the shipping fee.