*Shipping is calculated by weight
COVID-19 UPDATE: Please note due to COVID-19 there are some countries that we cannot ship to due to our shipping providers regulations. At this point the only international countries we are currently shipping to are New Zealand, United States, Canada, United Kingdom and Europe. We are sorry for any inconvenience.
We offer standard shipping $10+ and express shipping for $13+ via Australia Post.(FREE shipping on all Australian orders over $80 AUD). All orders placed on www.birdandhill.com are despatched from our warehouse in NSW Australia.
HOW LONG WILL IT TAKE TO ARRIVE?Standard shipping: 2-5 business days
Express shipping: 1-3 business days
Note: We are not responsible for products delivered to an incorrect address supplied by the sender. Please check your shipping info twice. Change of address must be within 2 hours of purchase, so we can correct it for you.
If you have any questions or would like more information, send us an email at: firstname.lastname@example.org
CUSTOMS CHARGES (TAXES & DUTY FEES)
International customers may be charged taxes/duties by your local customs office. The charges will vary country to country and are dependent on a range of factors - to find out more, we recommend contacting the relevant authority for your location. These payments are the responsibility of the customer and bird & hill. will not be held responsible for these.
If you choose not to pay taxes and duties payable upon import and your package is returned to us, you will be eligible to receive a refund for the value of your product - you will not be refunded the shipping fee.