FREQUENTLY ASKED QUESTIONS
Head to our shipping page to find out our shipping costs and delivery times.
Yes we do. Check our international shipping page.
We currently accept payment via Credit Card, Amex, PayPal, Afterpay, ZipPay and Laybuy.
Forms of accelerated checkout are also available, these include Shop Pay, Google Pay and Apple Pay.
We pack and dispatch orders either on the same day or next day (business days only - excluding public holidays).
Once your order has been shipped, you will receive a shipping confirmation email which has your tracking information inside. If you cannot find your shipping confirmation email, please check your spam/junk folder. If it isn't inside there and it has been more than 2 business days since you placed your order, fill out the contact form here and we can help you locate it.
Entered the wrong address or size? Send us an email ASAP to firstname.lastname@example.org. Please note we pack orders pretty fast, so you need to send us an email as soon as possible.
Check out our Exchanges + Returns page to find out if you are eligible.
We have a Face shape guide to help.