bird & hill.

FAQ

SHIPPING

 

- FREE shipping within Australia and New Zealand

- Shipping to all other Countries $20.00 AUD Flat Rate

 

WARRANTY

Life Time manufactures warranty! Why? Because we are confident and proud of our sunglasses, and you should be too.

Does not cover normal wear and tear eg. scratches, improper use or accidental damage. 

Claims are at discretion of bird & hill pty. Ltd.

All valid claims entitle customer to replacement or refund with proof of purchase.

EXCHANGES AND RETURNS

We are happy to offer store credit to customers for change-of-mind purchases. Please note credit is to the value of returned item only (customer to pay return postage costs), you must notify us via email within 3 days of receiving the item and the item is received:

- In original condition unworn

- Unused and undamaged with all tags

- Labels and protective packaging intact with original accessories cloth and case with copy of original purchase receipt detailing order information and customer’s information

Contact us for more information on returns procedure.

No refund on Sale items.

BECOME A STOCKIST

If you would like to be a bird & hill stockist, please email shell@birdandhill.com

Please attach a link to your online store, Instagram link, other brands carried, your “wishlist” and best contact details. We will respond to your message, as soon as possible.

BECOME A BRAND AMBASSADOR

Want to be a bird & hill. brand ambassador? Do you have 10k+ followers? Shoot us an email with your Instagram link.

CONTACT US

If you have any further questions or enquiries email us at: info@birdandhill.com